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Faq

Our product pages include detailed descriptions and specifications. If you need guidance, our knowledgeable team is happy to help you choose the best item for your situation.

At this time, Kokand.org does not process payments through Medicare or private insurance. We strive to offer prices that are affordable for all customers, often making insurance claims unnecessary.

Yes! We offer special pricing for bulk purchases and returning customers. Please reach out to our sales team for a personalized quote: sales@kokand.org

Currently, we ship orders within the United States only. We are working to expand our shipping options in the future.

Many items come with a manufacturer’s warranty. Please refer to the product description or contact us for specific warranty details on your purchase.

Absolutely. We use advanced encryption and security measures to protect your data and ensure a safe shopping experience.

We focus exclusively on selling new products and do not offer rental services at this time.

If your order arrives with any issues, please contact us immediately with your order number and photos of the problem. We’ll resolve the issue as quickly as possible.

At KOKAND, we’re redefining medical products—transforming them from purely functional tools into thoughtful, beautifully designed gifts. Our mission is to combine purpose with aesthetics, offering medical devices you’ll be proud to give, without sacrificing quality.

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Information
  • hello@kokand.org
  • 5116 Germantown Ave,
           Philadelphia, PA 19144
  • Working Hours:

            Mon-Fri : 9am - 5pm EST
            Saturday: Closed
            Sunday: Closed