Skip to content
  • Blog
  • About Us
  • Contact Us
  • FAQs
Save up to 10% on all products with “GET20OFF” code

[email protected]

kokand logo
0
Toggle Menu Shop By Categories
  • Health & HouseholdExpand
    • Health Care
  • Bariatric Equipment
  • Cylinders
  • Emergency Products
  • Equipment Stands & Poles
  • Flowmeters
  • Medical Carts
  • Home
  • Shop
  • ServicesExpand
    • Customer Feedback
    • Sustainability
    • Partner with UsExpand
      • Wholesale
      • Solutions
      • Customization
  • About Us
  • Contact Us
  • FAQs
  • Blog
Free shipping on orders over $100!
kokand logo
0
Home / FAQs

FAQs

FAQs

Frequently Asked Question

faq
How do I find the right product for my needs?

We offer a product finder tool and expert support to help you choose the best option based on your condition and preferences.

Can I use health insurance or Medicare to pay for my order?
Currently, we do not accept insurance or Medicare. All purchases must be made out-of-pocket.
Are there any discounts for bulk or repeat orders?
Yes! We offer volume discounts and loyalty rewards for repeat customers. Contact support for details.
Do you ship products outside the United States?
We currently ship only within the U.S. International shipping is not available at this time.
Do your products include any warranty or guarantee?
Most products come with a manufacturer warranty. Please check individual product pages for specific details.
Is my personal information secure when shopping on your website?
Absolutely. We use SSL encryption and follow strict data protection protocols to keep your information safe.
Is it possible to rent equipment from Kokand.org?
Yes, we offer rental options for select equipment. Visit our rentals page or contact us for availability.
What should I do if my order arrives damaged or incomplete?
Please contact our support team immediately. We’ll arrange a replacement or refund as needed.

Join & Get 10% Off Your First Order

Sign up for New Arrivals and exclusive member-only updates.

kokand logo

At KOKAND, we’re redefining medical products—transforming them from purely functional tools into thoughtful, beautifully designed gifts. Our mission is to combine purpose with aesthetics, offering medical devices you’ll be proud to give, without sacrificing quality.

  • Facebook
  • LinkedIn
  • Instagram
  • Pinterest
  • TikTok
  • YouTube

Get to know Us

  • About Us
  • Terms Of Service
  • News & Blog
  • Contact Us

Information

  • Privacy Policy
  • Cookie Policy
  • Customer Feedback
  • FAQs

Orders & Returns

  • Track Your Order
  • Refund Policy

Contact Info

5116 Germantown Ave, Philadelphia, PA 19144

[email protected]

website Kokand

SiteLock

© 2026 Kokand All Rights Reserved

pay
REGULATOR

Join our newsletter and get
20% off your first order

Subscribe to our newsletter and get the latest trending products and offers updates.

    Wait! before you leave…

    We have something special for you

    Use above code to get 20% off for your first order when checkout. Don't miss it.

    Get Discount

    Recommended Products

    • Oxygen Regulator Yoke Washer Seals (50pk)

      Oxygen Regulator Yoke Washer Seals (50pk)

      $ 11 – $ 32Price range: $ 11 through $ 32
    • Kokand-Waterproof Notebook, Waterproof Notepad, Small Note pad

      Kokand-Waterproof Notebook, Waterproof Notepad, Small Note pad

    • Detachable Oxygen Tank Holder (4) for E, D, M9/C Cylinders - Green

      Detachable Oxygen Tank Holder (4) for E, D, M9/C Cylinders - Green

    • Detachable Oxygen Tank Holder (4) for E, D, M9/C Cylinders - Grey

      Detachable Oxygen Tank Holder (4) for E, D, M9/C Cylinders - Grey

    • Adult/Child CPR Manual Resuscitation Training Kit - 1pack

      Adult/Child CPR Manual Resuscitation Training Kit - 1pack

    • Oxygen Tank Cart for M6, M9, MD, and ME Tanks - Single

      Oxygen Tank Cart for M6, M9, MD, and ME Tanks - Single

    We care about your privacy

    In order to provide you a personalized shopping experience, our site uses cookies. By continuing to use this site, you are agreeing to our cookie policy.

    Ask a question

      Share

      Lost your password?


      Don't have an account yet? Sign up

      Shopping Cart

      Your cart is empty

      No items in your cart. Go on, fill it up with something you love!

      Start Shopping Now
      Support Agent
      Typically replies instantly
      ×
      Hello! I need help.
      ➤
      Chat
      Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
      • Image
      • SKU
      • Rating
      • Price
      • Stock
      • Availability
      • Add to cart
      • Description
      • Content
      • Weight
      • Dimensions
      • Additional information
      Click outside to hide the comparison bar
      Compare
      Scroll to top
      • Home
      • Shop
      • Services
        • Customer Feedback
        • Sustainability
        • Partner with Us
          • Wholesale
          • Solutions
          • Customization
      • About Us
      • Contact Us
      • FAQs
      • Blog
      • Health & Household
        • Health Care
      • Bariatric Equipment
      • Cylinders
      • Emergency Products
      • Equipment Stands & Poles
      • Flowmeters
      • Medical Carts